Shipping and Delivery

Mbantua Gallery offers Free Shipping and Insurance to all destinations worldwide for unframed paintings bought from our website. So you don’t have to worry about any extra charges!

 

Australia - Delivery Time and Shipping Methods

 

Mbantua Gallery uses 2 freight carriers – Australia Post and TNT Couriers. The method we use for your order will depend on the size of the artwork and where the order is going.

 As our service originates in the small town of Alice Springs in Central Australia this can take as many as 3-6* business days. You will receive a tracking or consignment number and details of your delivery as soon as your order is dispatched. If you have chosen to have your painting framed/stretched before sending the shipping charge will be still be free within Australia. If you would like to know more about shipping methods before placing your order please email us  or call our staff on  (08) 8952 5571 during working hours.
 

Overseas - Delivery Time and Shipping Methods

 
Orders to all destinations outside Australia will be sent airmail via Australia Post or an International courier service.   Your painting(s) should arrive between 10-14* business days after payment has been confirmed. There may be unforeseen circumstances at the destination or within the freight company that we have no control over. Please contact us if you are concerned at all regarding the shipment of your order. A framed/stretched painting will attract a small freight charge for international orders depending on the size of the painting ordered.

General Information:

 

Import Duties/Taxes:

Please be aware that the importation of works of Aboriginal Art into other countries may entail a duty or tax. It is the responsibility of the customer buying or receiving the goods to pay this duty or tax. You may contact the relevant Customs Office to determine whether duties are payable. Australian GST The Australian Goods and Services Tax or ‘GST’ is calculated on all orders within Australia. For international destinations this tax will be automatically deducted from the cost of your goods. Insurance: All orders made through the Mbantua Gallery website will be insured by us until you have received it. We like to make things as easy as we can for you! If you have any questions or concerns please contact us. *The delivery times are guidelines only and are dependent on the final destination of the order and the size of the item to be shipped.