Introduction

Mbantua Gallery Pty Ltd respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase artwork or products, contact us, subscribe to our newsletter, or interact with our services.

Mbantua Gallery Pty Ltd is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

The type of personal information we collect depends on how you interact with us. This may include:

• Your name and contact details, including email address, phone number and postal address.
• Information provided when you enquire about an artwork, exhibition, product, or service.
• Details required to process and deliver purchases.
• Newsletter subscription preferences.
• Information provided when you communicate with us through our website, email, phone, or social media.
• Website usage information collected through cookies and analytics tools.

When purchasing artwork or products through our website, we may collect information required to complete your order, including delivery details. Payment information is processed securely through third-party payment providers, and Mbantua Gallery does not store your full credit card details.

How We Collect Your Information

We may collect personal information when you:

• Make a purchase through our website.
• Contact us with an enquiry.
• Subscribe to our newsletter.
• Complete an online form.
• Request information about an artwork or service.
• Communicate with us by email, phone, or social media.
• Browse and interact with our website.

You may visit our website anonymously; however, certain features and services may require you to provide personal information.

How We Use Your Information

We collect and use your personal information to:

• Process and fulfil orders, including arranging delivery.
• Respond to enquiries and provide customer support.
• Provide information about artworks, exhibitions, and gallery services.
• Communicate important updates regarding your purchase or enquiry.
• Improve our website, services, and customer experience.
• Send newsletters and marketing communications where you have chosen to subscribe.
• Maintain records required for business, accounting, and legal purposes.

Mbantua Gallery will only use your personal information for purposes that are reasonably necessary for our business operations or where you have provided consent.

Newsletter and Marketing Communications

If you choose to subscribe to our newsletter, we may send you updates about new artwork arrivals, featured artists, exhibitions, gallery events, special announcements, and offers from Mbantua Gallery.

You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link included at the bottom of our emails.

Payment Security

All online transactions are processed through secure third-party payment providers. Mbantua Gallery does not store or have access to your full payment card details.

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies help us to:

• Remember items added to your shopping cart.
• Understand website traffic and visitor behaviour.
• Improve website functionality and user experience.
• Provide more relevant content and services.

We may use analytics services such as Google Analytics to collect anonymous information about website usage. This information helps us understand how visitors interact with our website and allows us to improve our services.

You can manage or disable cookies through your browser settings; however, doing so may affect some website functionality.

Third Party Services

To provide our services, we may use trusted third-party providers, including payment processing providers, shipping and delivery providers, website hosting and technology providers, email marketing platforms, and website analytics services.

These providers may have access to personal information only as required to perform services on our behalf and are required to protect your information.

We do not sell, trade, rent, or share your personal information with third parties for their own marketing purposes.

Links to Other Websites

Our website may contain links to external websites, including social media platforms and partner websites. These websites operate independently and have their own privacy policies.

Mbantua Gallery is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policies of any website you visit.

Accessing and Correcting Your Information

You may request access to the personal information we hold about you or ask us to update or correct information that is inaccurate, incomplete, or out of date.

To make a request, please contact us using the details provided below.

Changes to This Privacy Policy

Mbantua Gallery Pty Ltd may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements.

Any updates will be published on this page, and we encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us through our Contact Us page.

Mbantua Aboriginal Art Gallery
Mbantua Gallery Pty Ltd
24 Elder Street
Alice Springs, NT 0870
Australia

Phone: 0477 443 473
International: +61 477 443 473